ATTIC TREASURES
4619 W. Houghton Lake Drive
Houghton Lake, MI 48629
Phone: (989) 366 - 0816
Attic_Treasures2004@Yahoo.com
Customer Comments
5/11/11
Thank you so much Attic Treasures. This picture shows how beautiful the desk fits into our home email me, and I will send you a few more close ups if you wish.
(email removed to protect customer privacy)
... Our desk is now a center piece in our home. THANK YOU so much for working with us (all the emails) and the attention to detail to make such a beautiful piece of furniture.When we show it to our family and friends, they just stand and stare, they say over and over how beautiful, unique, and well crafted it is.It matches and fits in with our other pieces from Attic Treasures so well. we just love it.
Steve - The time you spent just helping load and secure the desk was so appreciated. You could have just given us our receipt and said good luck, but pre planning for dissasembly, the shrink wrap, and cardboard, to make sure we arrived home safely was above and beyond. Please tell Issac that his work is a gift.
Dennis & Jackie Dath
8/16/10
Thanks Steve for helping me with the new dining room table. The table and benches turned out terrific. Please tell your craftsmen how pleased I am.The wood grain and rustic finish add a lot of warmth to our cottage.We plan on hosting a lot of family functions, card playing nights and deer camps for many years, I’m sure it will furniture outlast me ---LOL!!!
Steve P. Via Facebook
2/1/10
I just wanted to thank Steve for the best customer service we've ever experienced!!!
We purchased a queen size red cedar rustic log bed and a mattress set and requested delivery. We set up Thursday, January 28, so my husband drove up to our cabin to be there for delivery.
When Steve delivered the bed and mattresses, he said he had good news. The mattresses we purchased were already sold and you didn't have another set in stock, so Steve upgraded our order to the next level mattresses. ( we had overestimated what we had in stock ) He said that he told us we would have them Thursday, and he kept his word. He even got the same set back in that night, but wanted to be true to his word.
Steve also knew my husband was alone and would be putting the bed together by himself and had never put a log bed together before so he stayed and helped Marvin put the bed together.
We were not charged any additional fees or money for the extra service and mattress upgrade and would have waited another day had we known what happened, but this is a great example of what customer service is all about and I'm so impressed and pleasantly surprised, because I thought customer service went away years ago.
As I told Steve, I've worked in customer service for GM for 34 yrs. and I know what it means to be treated like you are as important as the place you're doing business with, and we certainly feel special and look forward to telling our family and friends what a great experience we had doing business with you.
I would like to suggest you put a place on your website for customer comments because I think it would be beneficial for other people to see and hear what others have to say about your store and the follow-up treatment after the sale.
Thanks so much for making us feel special and treating us like family.
Marvin and Jean Bradford
12/30/2009
Steve, Josh & Adam have the best furniture and service anywhere !
We are working on outfitting our whole cabin and home with Attic Treasures Furniture.
Duane Curto via Facebook
4/20/2009
kru says: "I have dealt with Steve, Adam & Josh on many occasions, and have always been completely satisfied." ( retrieved from http://www.cityvoter.com )
2008
2006
Thank you very much!
What great service you gave to us! We appreciate the use of your van to get our new mattress home. We will be back for more purchases.
Mr. & Mrs. Miller